Terms & Conditions

TERMS, CONDITIONS & ORDERING INFORMATION

M.U.A Beauty Lab LLC Pricing:

In order to receive pricing prior to placing orders you must register with the proof of your qualifications. Please complete our registration form providing the proper documentation, we will then note your files accordingly. Please provide the following documentation:

Hairstylist – Current copy of State License Makeup Artist – Current copy of State License or Union Card

Esthetician – Current Copy of State License Tax I.D. #/EIN – Copy of Tax Resale Cert. & Bus. License

MINERAL FORMULAS: The mineral ingredients in our formulas are natural. As such, they may be subject to slight color variations. These variations may cause subtle differences in the appearance of finished product color. Through meticulous color matching and approval procedures, we are able to maintain the color standard of the original formulas.

THERE ARE NO RETURNS ON MINERAL POWDERS. NO EXCEPTIONS.

READY-TO-WEAR TERMS AND CONDITIONS: ALL SALES ARE FINAL
All quantity discounts are per shade. Minimum order of 3 per item. A $.50 per item charge will be added for purchases of less than 3 per item.

ORDERING INFORMATION:
TO ORDER BY PHONE: Toll free at 800-678-6451.
Our sales staff is available to assist you from 9:00 AM to 4:00 PM CST, Monday through Friday.

TO ORDER BY EMAIL: Info@MUABEAUTYLAB.com
MINIMUM ORDER REQUIREMENTS: All orders must meet a $300.00 minimum.

FORMS OF PAYMENT: All orders must be pre-paid via MUABEAUTYLAB.COM or by credit card. Acceptable forms of payment are MasterCard, Visa, American Express and Discover.

Company checks will be held for clearance. Send payment to PO BOX 225600 Dallas, TX 75222.

DELIVERY: Orders are generally shipped within 7-14 days from receipt. USPS Priority Service will be used unless UPS service is requested. All orders will incur a non-refundable handling charge. Handling charge is subject to change without notice.

RUSH SERVICES: For emergency shipments, we offer rush processing on orders placed by 10:00 AM CST for 5 business day shipping. All orders will incur a $25 base rush fee.

CANCELLATIONS: A 25% service charge will apply.

BACK ORDERS: Occasionally, an item may be temporarily out of stock when you place your order. When this occurs, any out of stock items on your invoice will show zero for shipped quantities, as usual. The invoice will state that your order is complete as shipped. Please contact your Sales Representative to re-order any out of stock items.

RETURNS: ALL SALES FINAL. NO RETURNS. PLEASE ORDER CAREFULLY. Returns due to our error require a return authorization number, which can be obtained by calling our office 1-800-678-6451.

DAMAGE AND DISCREPANCIES: Call our office within 72 hours to report the damage. All original packing materials and cartons must be retained for inspection purposes.

SHIPMENT REFUSALS: If an order is returned because it is refused or if no one is there to accept it, you will be responsible for the return shipping charges and a 25% restocking fee. If reshipped, double freight charges apply.

TRAINING & CERTIFICATION: Become a Certified Custom Blend Expert. Training and Custom Blend Certification is available to anyone purchasing Custom Blend Systems. Learn how to create lipstick, lip gloss, glacé, foundation, concealers, cheek tints, eye shimmers and mineral powders. Learn effective marketing strategies and techniques for selling Custom Blend products. Please call our Training Center to schedule your full day of personalized hands-on training via ZOOM.US: 1-800-678-6451. A Custom Blend Certificate will be awarded upon successful completion of training.

CUSTOM LABELING: If you want to private label your own packaging, M.U.A Beauty Lab LLC can create and produce labels in minimum quantities of 100 (per label size), versus minimum quantities of 144 for hot stamping/screening. Labels can be printed with single or multiple colors allowing great flexibility and creativity in your design. Labels can be placed on virtually any packaging surface.

For pricing and more information about M.U.A Beauty Lab’s labeling service, call 800-678-6451.

THE FINE PRINT: Customer agrees to comply with all labeling requirements of the federal and state laws governing food, drugs, and cosmetics. We are not responsible for typographical errors that may occur on order forms. Prices are subject to change without notice.

M.U.A Beauty Lab’s products are endorsed by Triple Board Certified Plastic/Cosmetic Surgeons